Privacy Policy.

1. Introduction

Salterra OC Detox & Treatment (“Salterra,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.salterraocdetox.com, contact us, or engage with our programs and services.

By using our website or providing personal information, you consent to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, or other details you provide via contact forms or email.

• Health-Related Information: If you voluntarily submit medical or treatment details through a form or phone call, this information is handled confidentially in accordance with HIPAA standards.

• Automatically Collected Data: IP address, browser type, device information, and site activity through cookies or analytics tools (e.g., Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services.

• Evaluate eligibility for programs or admissions.

• Improve our website, services, and outreach.

• Comply with applicable laws and regulations.

We do not sell, rent, share, or disclose personal information or SMS consent data to third parties for marketing or promotional purposes.

4. HIPAA Compliance

Salterra OC Detox & Treatment is a private healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA).
Any Protected Health Information (PHI) shared with us is used solely for treatment coordination, payment, and healthcare operations.
All staff and associates follow strict confidentiality protocols and secure systems to protect client information.

5. SMS Text Messaging & Consent

By providing your phone number and opting in through our website, intake forms, or direct communication, you consent to receive SMS text messages from Salterra OC Detox & Treatment related to admissions inquiries, appointment coordination, and important program communications. Message frequency may vary. Message and data rates may apply.Consent to receive SMS messages is not a condition of treatment or services.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@salterraocdetox.com.

6. Data Security

We implement reasonable technical and administrative safeguards to protect personal data against loss, misuse, or unauthorized access.
While no online system is 100 percent secure, we maintain encryption and access controls consistent with industry standards.

7. Third-Party Services

Our website may include links to third-party sites (such as referral partners or social media platforms).
Salterra is not responsible for the privacy practices of these third parties. Please review their privacy policies before providing personal information.

8. Your Rights

You may:

• Request access to or correction of your personal data.

• Opt out of non-essential communications.

• Request deletion of information, where legally permissible.

To exercise these rights, contact us using the information below.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18. If you believe a minor has provided personal information, please contact us so we can delete it.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted with a new effective date. Continued use of our website after changes means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Salterra OC Detox & Treatment

Phone: 949- 669-5121
Email: info@salterraocdetox.com